At 88big, the privacy and security of your personal data is a core responsibility, not an afterthought. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the rights you hold over your own data.
Scope of This Policy: This Privacy Policy applies to all personal data processed by 88big in connection with the operation of the platform at https://88big.lat, including data collected from Members, prospective Members, and visitors to the site. By registering an Account or continuing to use the 88big platform, you acknowledge that you have read and understood this Policy.
In this Privacy Policy, the following terms carry the meanings assigned below:
| Term | Meaning |
|---|---|
| "88big" / "We" / "Us" | The operator of the online gambling platform available at https://88big.lat and its affiliated entities. |
| "Member" / "You" | Any individual who has registered an Account on, or who accesses, the 88big platform. |
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, contact details, financial data, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion. |
| "Account" | The registered member profile created by a player on the 88big platform. |
| "KYC" | Know Your Customer — the identity verification process, which may involve submission of government-issued ID documents and proof of address. |
| "Cookies" | Small text files placed on a Member's device by the 88big platform to facilitate functionality, analytics, and personalisation. |
88big acts as the data controller in respect of the Personal Data it processes in connection with the operation of the platform. As data controller, 88big determines the purposes for which and the means by which Personal Data is processed.
Where 88big engages third-party service providers who process Personal Data on our behalf (for example, payment processors and KYC verification services), those providers act as data processors and are bound by contractual obligations to process data only on our documented instructions and to implement appropriate security measures.
For any enquiries regarding your Personal Data or this Privacy Policy, please contact us using the details provided in Section 15 of this document.
88big collects Personal Data across several categories depending on your interaction with the platform. The table below summarises the categories of data we collect and relevant examples:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (KTP or passport) |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code — Indonesia) |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records |
| Account Data | Username, encrypted password, account registration date, account status, wagering history, game session logs, bonus usage records |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session duration, referral URL |
| KYC / Verification Data | Copies of government-issued photo ID, selfie images submitted for identity verification, proof of address documents |
| Communications Data | Records of live chat conversations, email correspondence, and support ticket exchanges with the 88big team |
| Marketing Preferences | Your opt-in or opt-out status for promotional communications, preferred notification channels |
Sensitive Data: 88big does not intentionally collect special-category sensitive data such as racial or ethnic origin, religious beliefs, or health information, except where it is strictly necessary — for example, if you contact us regarding a gambling harm concern, we may record that communication to facilitate the provision of responsible gaming support.
88big collects Personal Data through the following channels:
88big processes your Personal Data only where a valid legal basis exists. The primary purposes for which we process data, and the corresponding legal basis for each, are set out below:
| Purpose | Legal Basis |
|---|---|
| Registering and managing your Account | Performance of contract — necessary to deliver the 88big service you have requested |
| Processing deposits and withdrawals | Performance of contract — necessary to execute financial transactions on your behalf |
| Verifying your identity (KYC) | Legal obligation — required to meet applicable anti-money laundering and fraud prevention standards |
| Fraud prevention and security monitoring | Legitimate interests — to protect 88big, its Members, and the integrity of the platform |
| Providing customer support | Performance of contract — necessary to resolve issues you raise with us |
| Responsible gaming monitoring | Legitimate interests / legal obligation — to identify and assist Members who may be experiencing gambling-related harm |
| Sending promotional communications | Consent — only where you have opted in to receive marketing messages from 88big |
| Platform analytics and improvement | Legitimate interests — to understand how Members use the platform and improve the overall experience |
Where we rely on legitimate interests as our legal basis, we have assessed that our interests are not overridden by your fundamental rights and freedoms, taking into account the nature of the data and the reasonable expectations of Members using a gambling platform.
88big does not sell your Personal Data to third parties for their own marketing purposes. We may, however, share your data with the categories of recipients listed below, strictly to the extent necessary for the stated purpose:
88big operates internationally and some of the third-party service providers we engage are located outside Indonesia. As a result, your Personal Data may be transferred to and processed in countries other than the country in which you reside.
When we transfer Personal Data internationally, we take appropriate steps to ensure that the transfer is conducted in a manner that protects your data to a standard comparable to the protections applicable in your home jurisdiction. These steps may include:
By registering an Account and using the 88big platform, you acknowledge that your Personal Data may be processed in jurisdictions outside Indonesia in the manner described above.
88big retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of Account plus 5 years following Account closure |
| Financial transaction records | Minimum 5 years from the date of the transaction, in line with anti-money laundering record-keeping standards |
| KYC verification documents | Duration of Account plus 5 years following Account closure |
| Support and communications records | 3 years from the date of the last communication |
| Technical and analytical data (server logs, cookies) | Up to 13 months from collection |
| Marketing preference records | Until you withdraw consent or request deletion, whichever is earlier |
At the end of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data must be retained for a legal or regulatory reason beyond its standard retention period, access to that data is restricted to authorised personnel only.
88big uses cookies and similar tracking technologies on the platform to deliver core functionality, remember your preferences, and analyse how Members use the site. The cookies we deploy fall into the following categories:
88big does not use third-party advertising or retargeting cookies that track your activity across external websites for the purpose of serving you advertisements elsewhere on the internet.
You may manage cookie settings through your browser's built-in preferences panel. Please note that disabling strictly necessary cookies may prevent certain parts of the 88big platform from operating correctly. Detailed instructions for managing cookies in the most widely used browsers are available via each browser's official help documentation.
As a Member of 88big, you hold a number of rights in respect of your Personal Data. 88big is committed to honouring these rights promptly and transparently. Your rights are summarised below:
Request a copy of the Personal Data we hold about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Request that we limit the way we use your Personal Data in certain circumstances, for example while a rectification request is being resolved.
Receive a copy of your Personal Data in a structured, machine-readable format so that you can transfer it to another service provider.
Object to processing based on legitimate interests, including direct marketing. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
If you are dissatisfied with how 88big has handled your Personal Data, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
To exercise any of the above rights, please contact the 88big data team using the details in Section 15. We will respond to all verified requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Identity Verification for Rights Requests: To protect your data from unauthorised access, 88big will verify your identity before processing any data rights request. We may ask you to confirm your Account username, registered email address, and — for sensitive requests — to submit a copy of a government-issued ID.
The 88big platform is strictly for adults aged 21 years or older. We do not knowingly collect, store, or process Personal Data from any individual under the age of 21. Registration by minors is prohibited, and 88big employs age verification procedures to enforce this restriction.
If 88big becomes aware that Personal Data has been collected from a person under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and permanently close the associated Account. Any winnings accumulated in such an Account will be voided.
If you have reason to believe that a minor has registered an Account on 88big, please contact our support team immediately at the address provided in Section 15.
88big implements a layered set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your Responsibilities: No security system is entirely impenetrable. You play an important role in keeping your Account secure by choosing a strong, unique password, enabling any available two-factor authentication, and contacting 88big immediately if you suspect your Account has been compromised.
The 88big platform may contain references to third-party game providers, payment systems, or informational resources. Where such links exist, please be aware that 88big has no control over the content or privacy practices of those third-party sites and services.
This Privacy Policy applies solely to Personal Data processed by 88big in the operation of the platform at https://88big.lat. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the 88big platform, including those of your bank or e-wallet provider.
88big reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will update the "Last Updated" date displayed at the top of this page.
Where a change is material — meaning it significantly affects your rights or the way we use your Personal Data — we will use reasonable efforts to provide you with advance notice, either by displaying a prominent notice on the platform or by sending an email to the address registered to your Account.
Your continued use of the 88big platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the platform and may request Account closure by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 88big has handled your Personal Data, please contact us through the following channel:
Data Privacy Enquiries — Email:
[email protected] (plain text — not a clickable link)
Support Hours:
24 hours a day, 7 days a week including Indonesian public holidays. Support is available in English and Bahasa Indonesia. Response target: within 24 hours for written enquiries; live chat responses typically within minutes during standard WIB (UTC+7) business hours.
Rights Request Response Time:
88big will acknowledge all data rights requests within 3 business days and provide a full response within 30 calendar days of receipt, subject to the identity verification requirements described in Section 10.
If you are not satisfied with 88big's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. 88big will always cooperate fully with any such authority in the resolution of Member privacy complaints.
Every Indonesian Member deserves to know exactly how their personal information is handled. Here is what 88big commits to, without exception.
All data transmitted between your device and 88big is secured with 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never exposed in plain text — whether you are using a mobile browser in Jakarta or a desktop in Surabaya.
88big does not sell, rent, or license your personal information to advertisers or data brokers. Your data is used exclusively to operate your Account, process payments, and improve the 88big platform experience — nothing more.
Identity verification on 88big is handled by certified KYC partners who meet international data security standards. Your ID documents are processed securely, stored in encrypted form, and never used beyond the scope of account verification.
You can request access to your data, correct inaccuracies, withdraw marketing consent, or request Account closure and data deletion at any time by contacting our support team. We honour all valid data rights requests within 30 days.
All deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja are routed through PCI-DSS-compliant payment gateways. 88big does not retain full bank account numbers or card numbers on its own servers.
88big will only send you promotional emails, SMS notifications, or in-platform messages if you have explicitly opted in to receive them. You can withdraw your marketing consent at any time — simply contact support or update your Account preferences, and we will stop all non-essential communications immediately.